All our products are Made in the USA since 1938. American made and built to last.
We are makers of high quality chairs, foot-stools, sitting stools, counter and bar stools. Established in 1938 and incorporated in 1947, now celebrating our 75th year and still owned and operated by the same two families that started the business! Quality of product and customer service are our number one priority. Old fashioned Made-In-America quality products, still being manufactured using the same time-tested skills handed down through generations of craftsmen.

SHIPPING & HANDLING:

Your credit/debit card will not be charged until your order has been completed and is ready for shipping; at which time we might need to modify your order total to reflect the exact shipping charges. We will notify you by e-mail (please be sure to include an email address in your order) of the new total. If you need to know what the exact shipping charges sooner than the day of shipping, please give us a call or send an e-mail requesting a quote. 978-632-1120, toll free 866-233-4556, or usachairs@aol.com Most orders ship UPS GROUND at rates determined weekly by UPS. Very large orders may be more economically shipped via common carrier. We do our best to find the most cost effective shipping method available.

RETURN POLICY:

Whenever possible, someone should be home to accept delivery of the chairs when they are expected to arrive. If there is any damage to the boxes, notify the delivery driver and inspect the contents. IF YOUR PACKAGE(S) APPEAR TO BE DAMAGED WHEN THEY ARRIVE, NOTIFY THE DRIVER IMMEDIATELY AND Please NOTIFY US AS WELL. Damage is a rare occurrence but we appreciate your time and effort and following these steps to provide you with the best quality product without damage.

Customers may return regular stock items that have not been damaged for refund or exchange UPON APPROVAL. Any product ordered from this website with Stains chosen from our standard Stain Color Chart (shown on this website), Black Semi Gloss, Black Worn or Unfinished and are not made to special size (a size not listed in the description of the chair/stool) are considered regular stock. Please call or email us if you need to return an item. Merchandise must be in new, undamaged condition and packaged exactly as they were when we sent them out. Consumer is responsible for shipping both ways. Your credit/debit card will be refunded, minus both shipping charges, after the merchandise is returned and passes our inspection.

Special Orders: SPECIAL ORDERED MERCHANDISE CANNOT BE RETURNED FOR REFUND OR EXCHANGE. IF YOU HAVE ORDERED A CUSTOM SIZE OR COLOR THE CUSTOMER NEEDS TO ACCEPT THE MERCHANDISE AND THE CHARGES. PLEASE BE SURE OF YOUR CHOICES WHEN ORDERING CUSTOM COLORS OR SIZES. Custom orders always involve a phone call or an email. We are happy to work with you to help you make a choice you will be happy with and works in your home or business. Thank you!

TAXES:

We are required to collect current Massachusetts sales tax on orders to Massachusetts, Connecticut and Rhode Island.

Chair City Wayside Furniture Co.
372 East Broadway, Rt. 2A
Gardner, Massachusetts 01440
1-978-632-1120
FAX 1-978-632-1120
TOLL FREE 1-866-233-4556
www.chairsandstools.us
www.chaircitywayside.com
usachairs@aol.com
usachairs@aol.com